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DELIVERY INFORMATION

During Sale periods, deliveries will take longer. Please contact us for urgent order
Standard Delivery
• 2-3 business days FREE - for orders over £75
• Tracked Delivery £2.80 - for orders under £75

Next Day Delivery Guaranteed by 1 pm 
• Order before 2 pm Mo-Fr £9.00
• Delivery Mo-Fr  
• Signature Required  

Saturday Guaranteed Delivery
• Order before Friday 2 pm £12.00
• Delivery Saturday  
• Signature Required  

Click & Collect from Jacadi Stores in London
• Collect in up to 5 days FREE
Nursery items
Large Nursery items and furniture are subjected to higher delivery fees based on size and delivery location. Please contact us at customercare@jacadi.co.uk or 02037949947 for more information or place your order and we will contact you.
Delivery zones
We only ship to England and cannot ship to Ireland or internationally. Please visit www.jacadi.fr if your country cannot be served by us.
Cut-off times
Our order cut of time is 2pm Mo-Fr. Orders place after 2 pm will be processed the following business day.
Click & Collect Policies
  • 4 Click & Collect Stores in London: King's Road, Richmond, Hampstead and Westfield (Shepherd's Bush)
  • Please wait for store confirmation before picking up the order
  • Please bring your photo ID and your confirmation e-mail
  • Refunds and exchanges are within 14 days from when your parcel is at the chosen boutique.
  • If at the time of picking up your parcel you decide that you no longer want the item you may exchange the item in store. If you are wanting a refund or a credit note, this cannot be issued in the store but the goods can be left there and an Online Return Confirmation Slip will be given to you.
  • Refunds and issuing of credit notes take approximately 14 days from when the items are returned in the store, please see our Refunds and Exchange policy for full details.
  • Click and Collect does not apply to Furniture of any kind, heavy and oversized items, e-vouchers.
  • Click and Collect parcels will not be boxed unless otherwise stated in the Gift Wrap option.