Customer service

  • Need Help?

    You can consult our FAQ page to find the answer to your question! Click here!

    You can contact our Jacadi customer service team by email or telephone Monday through Friday from 10:00am – 5:00pm.

    Contact us by telephone: +44 800 260 5663

    Contact us by email:

    In order to help us fulfill your request to the best of our ability, please include the following details:
    - If your request concerns an order placed online: please provide your order number.
    - If your request concerns a product: please provide the reference number and the date on which you made your purchase.
    - For all other requests: please provide all necessary details.