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Privacy Policy

Last updated May 2018


At French Children’s Wear Ltd, official franchiser of the Jacadi brand in England, we always take your privacy very seriously and we never give, sell, rent or otherwise share your personal information or your credit or debit card details to any external third party.

Please read our privacy policy carefully as it is important that you understand what personal information we collect from you and why.

We will never send you unsolicited e-mails or spam.

As a customer or visitor of you have the right to access, modify, correct or suppress your data at any time.

If you have any questions about our privacy policies, please contact us via e-mail at or via phone at 0333 344 1203.


Information we collect about you

When you are on our website, we may collect and process the following information about you:

  • Your personal details that you provide by creating an account on  filling in forms, subscribing to our newsletter or contacting us requesting further services. The collected information may include your title, first and last name, date of birth, billing and shipping address, e-mail address and phone number.
  • Your transactional details regarding the placement and fulfilment of your orders.
  • Your user name and password so you can connect to your account and safely access your information.
  • Details of your visit to and the resources that you access. This may include your geographic location, your type of device, your browser, the pages you have visited, the terms you searched on the website and the duration of your visit.


How we use your personal information

We use your personal information to process and deliver your order to you. This includes taking your payment, organising delivery, sending service messages by e-mail, managing returns and to assisting in the detection and prevention of fraud.

We use your e-mail to send you promotional emails about new product lines, products highlights, promotions and exclusive offers if you have authorised us to do so previously. You may opt-out of receiving these messages at any time by unsubscribing to our newsletter using the link at the bottom of the e-mail or by contacting us at We don't trade our e-mail lists with other organisations and businesses.

We use your browsing information to improve our website, your shopping experience and our understanding of your need to provide you with a better service on our website and around your transactions. We also use it to show you adverts as your browse the web.


Our Third-Party Data Processors

We use a very small number of carefully selected third party partners to process your personal data on our behalf. These partners all comply with the most current legislation.

We use Google Analytics (GA) to track your interaction and visitor behaviour with We use this data to determine the number of visitors on our site, the origin of these visits and the visitor’s behaviour on various parts of the site. This information is processed in a way which does not identify anyone. We do not make any attempt to find out the identities of our visitors, nor do we allow Google to do so. Please see GA privacy policy here.

We use Mail Chimp to deliver our newsletters to those who have consented to receive them. We collect some statistics from MailChimp regarding the e-mail opening and click rates. Please see MailChimp’s privacy policy here.

You can unsubscribe to our general mailing list at any time by clicking on the unsubscribe link at the bottom of any of our e-mails or by e-mailing us at


Changes to our Privacy Policy

We will regularly check and update our Privacy Policy when necessary. We may not explicitly inform you of these changes. We do recommend that you check this page occasionally for any changes.


Cookies contain information that is transferred to your computer’s hard drive. They help us to deliver a more personalised service and improve our website. Some of the cookies we use are essential for the site to operate. For further information about cookies:

If you continue to use our website or register with us, you agree to our use of cookies.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies.