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Delivery Page d'accueil Jacadi
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Delivery information

  • FAQ Covid-19

    After careful considerations, we decided to close the warehouse until the situation improves to guarantee the safety of our employees and partners. Web orders won’t be able to be shipped for now and until the situation is resolved.
    The return period is extended for 60 days for now. We invite you to keep your products (not worn, washed and with the tags) until the warehouse returns to its normal schedule.

    Please find the dedicated FAQ here.

  • Delivery information

    We offer :

    Standard delivery:

    - Free for orders over £50
    - £2.80 for orders under £50

    The shipping will be carried out by Colissimo, directly from our warehouse in France.

    The delivery time depends on your delivery zone:
    - To Great Britain : 3 to 5 business days from the shipping date
    - To Northern Ireland : 4 to 5 business days from the shipping date

    UPS delivery

    - Express 24h delivery at home if the order is placed from Monday to Thursday before 10:30 am (excluding Bank Holidays)
    - If the order is placed before noon, next day delivery at home is guaranteed.
    - £12,90 per order

    Unfortunately, we are currently not able to deliver to Guernsey, Jersey, Gibraltar and Isle of Man.

  • Cancel your order

    You can cancel an order which has been placed:
    - Until 1 hour after your order has been placed
    - Before 11 pm if your order has been placed after 10 pm

    This option will be located in your account under "My Orders" select the order and hit cancel. If you are past the hour but within business hours of the day the order was placed you can contact customer service to see if the order can be cancelled. If you want to modify your order in anyway (size, quantity, address, etc.) you will have to cancell it and place it again.

  • Return policy

    You can return within 30 days starting as of your shipping date indicated on the front of the slip. Items must be unworn, unwashed, in its original packaging.
    The delivery fees you may have paid will only be fully refunded if you send back the whole order.
    Furthermore, Jacadi is not bound to refund additional fees if the customer has deliberately chosen a more expensive delivery method than the standard delivery offered by Jacadi.

    - You may include the return slip which will be provided with your packing slip or print it here

    - We offer free UK returns. To receive your return label, please contact our Customer service at customer.service@jacadi.co.uk. You may notify your order number and the article you wish to send back.

    -Please place the return label on your package and take it to the Royal Mail office.
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Timelessly elegant and stylish, on the Jacadi Paris website, a wide variety of designer children’s clothes and chic shoes awaits little girls and boys. From high quality bodysuits, jumpsuits and rompers for newborns to cute dresses, shirts and trousers for toddlers to beautiful cardigans, jumpers, socks and other accessories for children from 1 month to 12 years old. Discover our fashion collection for girls and boys. Enjoy our collection specially designed for Christmas and find Christmas gift ideas. A happy moment is about to come? Find also our ideas for newborn gifts. During the sale or Black Friday, you can get baby and children’s clothes, shoes and accessories designed by Jacadi for up to 50% off. Find the Jacadi collection Les Essentiels and its emblematic clothes full of Jacadi Paris colours; or the Little knits collection to complete baby’s wardrobe. To face the cold of winter, discover our winter collection: outerwear, jumpers, hats, tights, scarfs, and more. A wedding, a baptism, a communion? Discover the occasion wear outfits . Find out also Tohana tote bags, manufactured in partnership with Madagascan association Tohana and support mothers with no revenues to learn to be dressmakers. Order children's clothing from Jacadi online and have your order delivered throughout the UK.